- Where is your shop?
- What is your delivery radius?
- What are your delivery hours?
- Do you provide FREE delivery?
- Do you have nut-free cookies?
- Do you have birthday party or office meeting options?
- Can you provide a Fapiao?
- Can I send cookies to a friend living in China (or down the street)?
- Are any of your cookies vegan or gluten free?
Our main cookie shop/HQ/CoOkIe LoUnGe is 1166 Yan An Xi Lu, entrance on Panyu Lu- enter on Panyu Lu through the Metrobank driveway, continue past the fountain (lol) and look for our red and white striped awning. We are open Monday-Saturday, 9am-5:30pm and would LOVE to see you!
We aaaaalso have a "cookie nook" where you can try our classic cookie flavors- find us inside of "Coffee or Tea" on Xiangyang Lu crossed with Changle Lu :)
If you live in the downtown area, within these streets: ZhongShanXi Lu 中山西路, ZhongShanNan Lu 中山南路, suzhou creek 苏州河, HuangPu Jiang 黄浦江- we are happy to offer you free delivery (on next-day orders. Same-day +15 RMB). If you live in the inner Pudong area (around LuJiaZui) delivery is an extra 15 RMB. Outside of these areas, please call us to coordinate delivery 137 8894 0337.
Between 10am and 6pm, Monday-Saturday!
- We do, indeed! If you live within our delivery radius, and order next-day/future delivery, we are very happy to offer you free delivery on your order of 80 RMB or more. We also offer same day delivery (within 2 hours) for 15 RMB if you need cookies ASAP (understandable).
- Yes! Our Chocolate Chip, Skinny Chocolate Chip, Oatmeal Raisin, Sugar, Snack Pack, Red Velvet, and Unifier cookies are all nut-free (For those extremely allergic to nuts: while we do our best to keep these cookies separate from the rest, we do not have a separate area or machinery to prepare these cookies, and so it is likely that they have been around our other nut-filled cookies.)
- Yes! In addition to birthday cakes and office meeting sets, we can custom design a cookie package that works for you.
- Yeah sure, why not!? Please send us the exact title in Chinese and we will get one to you within 3 days
- Yes! You can either order and pay using our wechat store (qr code in #2 FAQ) or we have a Paypal option at checkout, which allows you to send cookies as gifts and surprises to friends or lovers. Or friends who have recently become lovers. Just remember to leave their China phone number so we can make sure the cookies get to them and not your enemy.
- Yes! We have 2 great options! One is a vegan/gluten-free chocolate chip walnut cookie, and another is a delicious gluten-free White Chocolate/Macadamia nut cookie. (But please note-For those extremely allergic to gluten, while we do our best to keep these cookies separate from the rest, we do not have a separate area or machinery to prepare these cookies, and so it is very likely that they have been around our other gluten-filled cookies.)